Zenvia Cupom De Descontos & Verified Offers | October 2026

Good for SMS, needs better docs

I used Zenvia for an SMS Marketing campaign. The platform itself was easy enough to navigate to set up my first campaign. Pricing was clear upfront, which I appreciated. Delivery of the messages was quick and I got good engagement rates. However, I did struggle a bit with some of the more advanced segmentation options; the documentation on their site felt a little sparse in that area. Customer support was responsive when I reached out, but it took a day to get a full resolution. Overall, it's a good value for money, but they could improve their self-help resources.

Fast setup, good support

Signed up for Zenvia's API de Voz. Setup was fast, only a few days. Support was quick to answer my questions. The service works as expected. Happy with it.

Consistent service with Zenvia

I've been using Zenvia for over a year now, mainly for their WhatsApp Business API and more recently added the Chatbot com IA. This latest integration went as smoothly as my previous experiences. I appreciate their consistent performance; message delivery is always reliable, and uptime is excellent. The support team, which I've interacted with a few times for minor adjustments, always provides quick and helpful responses. It's why I keep coming back. They've also added some new features to the chatbot since I first looked at it, showing they are improving the product over time. No major complaints, just solid service every time.

Zenvia Customer Cloud setup

I recently signed up for the Zenvia Customer Cloud and integrated it with our existing CRM. The ordering process was fairly straightforward on their website; I selected the plan and then a representative contacted me within 24 hours for onboarding. Delivery of the service itself was immediate after the agreement was finalized. Setting up the multi-channel platform took about a week, with some direct assistance from their support team through WhatsApp. Their agents were knowledgeable and helped troubleshoot a few minor API connection issues we encountered. The dashboard is intuitive once you get the hang of it, and the data reporting is quite detailed, which is good for our analytics team. I'm seeing improved response times already. It could be useful if they had more detailed video tutorials for the advanced features, but overall, a solid experience.